About the client

A USD 2Billion 3PL headquartered in Dallas with specialization in DOTR and Intermodal freight.

Problems:

The customer had a long and manual process to audit and approve high volume of invoices in the ageing bucket. Challenges included:

• Shortage of resources and budget constraints
• High propensity for errors and poor data integrity
• Deteriorating vendor relationships
• Increase in costs and overpayment

Solution:

• Innover automated the carrier invoicing process using robotics process automation (RPA), which read and transferred data between systems
• Limited human intervention for exception management
• Simplification and acceleration of the process by deploying a BOT.
• Faster closure of Accounts Payable cycle