
39% Increase in Revenue through Demand Forecasting & Pricing Optimization for a Global Shipping & Logistics Leader
Business Process Reimagined: Enabling Enterprises of the future
Businesses today are no longer looking to simply optimize cost,
processes or boost revenue. The future belongs to enterprises that can boast of seamlessly connected digital business ecosystems, outcome-driven insights from technology that can sense signals, predict patterns and anticipate market shifts, supported by an adaptive workforce empowered with strong domain expertise.
At Innover, we are powering the post-sale service
and supply value chains of Fortune 1000 enterprises globally, combining the strength of our proprietary Digital solutions built with AI, RPA and IoT, deep domain expertise and vertical specialization spanning over 13 years, and an agile talent pool of 6000+ consultants that are collectively transforming businesses into future-ready digitally intuitive enterprises.
Transformation Strategy
Services
Order Management
Streamline end to end order management from purchase request to scheduling to delivery
Fulfillment
Change order and escalation management to minimize schedule disruptions and cost
Implementation
Assess and provide training for enterprise wide solution adoption. Set up helpdesk for re-training and support
Revenue Recognition
Manage excess and surplus shipments, DOA claims, reverse logistics and asset recovery
Services
Customer Service
Self service and helpdesk support for service entitlement validation and remote troubleshooting.
Field Services
Workforce Management, Technician assignment, and field service dispatch with right equipment at right time and location.
Part Management
This includes inventory management and parts planning, engineering and field change orders, repeat dispatches and asset recovery.
Warehouse/Logistics
Track shipment in real Time, manage discrepant returns and invoicing. EDI and WMS support.
Mitigating Unproductive Service Order Truck-Rolls Applying Advanced Machine Learning
New Age Economic Resiliency Imperatives: Empathy Driven Experience and Frictionless Commerce
Solving Supply Chain’s Big Problems – Value Chain Visibility & Demand Matching
Supply Chain Data Analytics Need to Prescribe Actions
Transformation of field service operations
Transforming Reverse Logistics through the Digital Route